Shipping policy

 

At G-Life, we are committed to delivering your order accurately, in good condition, and on time. Please read our shipping policy below for a smooth shopping experience.

1. Shipping Coverage

We currently ship across India. For international orders, please reach out to our customer support at [support@glife.shop] before placing your order.

2. Order Processing Time

  • All orders are processed within 1-2 business days (excluding Sundays and public holidays).

  • You will receive an email confirmation with your order details once your purchase is complete, and another email when your order has been shipped, containing tracking information.

3. Delivery Time

  • Metro Cities: 2-4 business days

  • Other Cities and Towns: 3-7 business days

  • Remote and Rural Areas: 5-10 business days

Note: Delivery times may vary due to unforeseen circumstances such as weather, strikes, or courier delays.

4. Shipping Charges

  • Free Shipping on all prepaid orders above ₹499.

  • For orders below ₹499, a nominal shipping charge of ₹49 applies.

  • Cash on Delivery (COD) orders may incur an additional COD fee, which will be displayed during checkout.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking link via email and SMS. You can also track your order under “My Orders” in your Glife.shop account.

6. Delivery Attempts

Our courier partners will attempt delivery twice. If the delivery is unsuccessful due to your unavailability or incorrect address, the order will be returned to us, and re-shipping charges may apply.

7. Order Packaging

We ensure that your order is securely packed to avoid any damage in transit. Please do not accept the package if it appears tampered with or damaged.

8. Delayed or Lost Orders

While we strive to deliver on time, delays can happen. If your order is significantly delayed or lost, please contact us at [support@glife.shop] with your order number, and our team will assist you promptly.

9. Address Changes

If you wish to change your shipping address after placing the order, please contact us within 2 hours of placing the order. Once shipped, the address cannot be changed.

10. Contact Us

For any queries related to shipping, write to us at [support@glife.shop] or open whatsapp support